1) INTRODUCTION

Bali Hypnotherapy Retreats is committed to protecting the privacy and personal information of our clients. We understand the importance of your personal information, and we take all reasonable steps to ensure that it is kept confidential, secure and used only for the purposes for which it was provided. This Privacy Policy outlines how we collect, use, store and disclose your personal information.

 

2) COLLECTION OF PERSONAL INFORMATION

We collect personal information from our clients in order to provide our services, including hypnotherapy and other complementary therapies. The types of personal information we may collect include:

• Name and contact information (e.g. email address, phone number)

• Medical information (e.g. medical history, current health status)

• Payment information (e.g. credit card details, bank account information)

• Other information that you choose to provide to us (e.g. dietary requirements, travel arrangements)

We collect personal information directly from you, unless it is unreasonable or impractical to do so. We may also collect personal information from third parties, such as medical professionals or other healthcare providers, with your consent.

 

3) USE AND DISCLOSURE OF PERSONAL INFORMATION

We use and disclose your personal information for the purposes for which it was collected, or as otherwise permitted by law. This may include:

• Providing hypnotherapy and other complementary therapies

• Processing payments and invoicing

• Communicating with you about our services, including updates and promotional offers

• Complying with legal and regulatory requirements

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We may disclose your personal information to third parties for the purposes of providing our services, such as to medical professionals or other healthcare providers. We may also disclose your personal information to our third-party service providers, such as IT providers or payment processors, who assist us in providing our services. We take reasonable steps to ensure that our third-party service providers are bound by confidentiality obligations and are compliant with Australian privacy laws.

 

4) SECURITY AND STORAGE OF PERSONAL INFORMATION

We take all reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorized access. We store your personal information securely and only for as long as necessary to provide our services or as required by law. When we no longer need your personal information, we will securely destroy or de-identify it.

 

5) ACCESS AND CORRECTION OF PERSONAL INFORMATION

You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us at the email address provided below. We may need to verify your identity before providing you with access to your personal information.

 

6) COMPLAINTS

If you have any concerns about our handling of your personal information, please contact us at the email address provided below. We take all complaints seriously and will investigate promptly.

 

7) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. The updated Privacy Policy will be posted on our website and will take effect from the date of posting.

 

8) CONTACT US

If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact us at support@balihypnotherapyretreats.com

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By using our services, you agree to the terms of this Privacy Policy.